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Technology the key to future success for forwarders – ‘go digital now’

By MoveIt4u

The below is an article by Alexander Whiteman, from


Digitalised forwarders will be more successful than those that are just large, while transport companies should also join the digital revolution, it was said this week. 

Despite logistics’ reputation as something of a Luddite sector, chief executive of Quick Cargo Services Stephan Haltmayer said technology would be key to success for forwarders outside the top 10 – and carriers and airports should also take note. 

“A lot of start-ups are looking to our business to come up with some kind of Amazon or Uber for forwarding,” he said.

“If this happens it will be too late to look into the technology. You have to be in at the start and keep your ears and eyes open if you don’t want to get eaten up one day by innovative new kids on the block.  It will not be the big forwarders taking over the small forwarders in future, it will be the digitalised forwarders  attacking the market with customer-friendly platforms that gain the business.” 

Technology, he added, was not only useful, but essential, if operators wanted to survive. And while he recognised that forwarding was very much at the start of its journey into digitisation, he believes it should be pushed ahead with, as a collective.  

But it’s not just forwarders, he added. 

“First of all, the transport players have to have better electronic data interface links throughout all transport companies involved,” he said. “The transport companies are still one of the worst-digitalised industries. This has to do with the complexity of the many factors that are involved in the transport chain.” 

Airports also need to increase their competitiveness to attract greater business and offer forwarders alternative avenues, he said. 

“Carriers go to the most competitive airports and ports, while the cargo often originates from far away and needs to be trucked long distance. But it is not just the gateways, small and mid-size forwarders need to become more competitive too against the big multinational forwarders, and can do this by bundling their freight together. By bundling freight neutrally, they get a far better position to negotiate lower rates with the airlines. We do this via IGLU Aircargo, where we buy about 10-15% better rates in the market.” 

The IGLU network allows QCS to bundle buying power with “friendly agents” to approach carriers with volumes that would otherwise only be possible for a multinational to provide.  We are also constantly developing our IT system to build a digital platform for all customers and forwarding agents to correspond, book and trace shipments.” 

He pointed to time-critical as a particularly strong vertical for QCS, with a lot of work coming from the AOG and spare parts sector. He added that QCS had also put a lot of focus into developing the “very strong vertical” of pharmaceuticals.  

“More and more airports and forwarders are certifying their verticals through GDP and other certifications,” he adds. “The specialisation on certain transport verticals will diversify forwarders from the general cargo mass production. Usually the verticals make better revenue because the forwarder has to go the extra mile and offer 24/7 service and special licences. They also have to learn the language of the customer behind the transport to be special.  

“Last but not least, the vertical markets are not easy to go into digitalisation because there is still manpower required to meet the delivery times that a digital platform cannot manage.”

The Uber of Container Logistics

By MoveIt4u

The below is an article by Frank Kho, Vice President of Kalmar, a cargo handling solutions company to ports and terminals.

What does the “uberization” of personal transport and other services portend for the container shipping industry and terminals?

To change the market for a service by introducing a different way of buying or using it, especially using mobile technology: “Even restaurant reservations could be uberized.”
– Cambridge English Dictionary

Over the last few years, the mobile service Uber has caused significant disruption in the taxi business by enabling private individuals to serve as independent taxi drivers and to arrange rides through the mobile app provided by the service. “Uberization” has become a buzzword that is routinely applied to almost any industry, with varying predictions of how quickly it will transform some business models or threaten incumbent players. So, what should we, in the container shipping industry, make of all this?

Dynamic pricing, seamless connection and new players

Let’s start by considering some of the elements that have made Uber so disruptive in its own field. First, there is surge pricing, which simply means that prices are high when demand is high (and capacity is scarce) and low when demand is low. This pattern in itself is as ancient as commerce itself; what is dramatically new is that the pricing happens dynamically, in real time.

Secondly, we see a technology that seamlessly connects the providers and users of the service in a fashion that is instantaneous, almost completely automated and very easy to use. Thirdly, and perhaps most notably, the service enables completely new players to enter into – and benefit from – a market they had previously not even known existed.

From contracted parties to open delivery orders

It is my firm belief that uberization will have a significant impact on the container shipping industry – but not quite yet. The first thing that we are likely to see is the uberization of parcel logistics. Think about it: Currently, delivery companies are struggling to find enough trucks and drivers to move all of their parcels at peak periods in urban areas. Securing additional capacity from subcontractors is almost impossible (it’s already being used), but only if you are stuck to the old way of thinking.

What if, instead of signing up as an Uber taxi driver, you could sign up as a parcel delivery agent? You would receive a notification from a company such as DHL on your mobile app, instructing you to deliver a package from A to B in your city, for a fee that would make it worth your while. And you wouldn’t even have to have any strangers sitting in your back seat.

To me, the only astonishing fact about this business disruption scenario is that it hasn’t already happened. But when it does, the ripple effect won’t stop there, as the general idea is easy to extrapolate to heavier logistics.

Currently, truck transport is contracted by a single party (factory, distributor or shipping line) to pick up certain specific containers and deliver them somewhere at a predetermined time. Often, they ride the return trip empty. What if, instead, the driver could see a range of open orders on a consolidated system and pick one closest to his delivery address? This could be done hours before delivering the previous container, as the end customer in the logistics chain naturally needs some certainty about their order.

What if, instead of waiting, trucks simply showed up at the terminal and picked up their containers, which were just ready for delivery?

Shipping containers are already standardized, so their truck transportation would be relatively easy to uberize. The impact is significant for all parties: Fewer (empty) trucks on the road resulting in fewer traffic jams; lower costs of last-mile transportation thanks to better fleet utilization and higher efficiency at terminal gates due to fewer trucks and shorter waiting times.

Question is not if but when

These are not new ideas, and the past decade has seen several experiments of this kind. The difference now is the availability of more advanced information technology, including cloud services and smartphones. This makes it possible to create a vast, reliable information environment on which all actors can rely on, and through which they can access their needed planning and logistics information in real time. The only thing keeping us in the “let me have one truck at my warehouse tomorrow morning at 8 a.m.” mode of thinking is simple inertia in the industry.

Of course, the reason for this inertia is that we are talking about disruptive stuff here. Contractual, business and earnings models will all need to change, which makes it difficult to accept. And yes, picking up a random passenger – or even a parcel – for small change is one thing, and handling a 30-ton shipping container is quite another. But the question is not if, but when.

In taxis, uberization is already a reality. In parcel logistics, it will be soon. In container shipping – well, we (the ones writing and reading this blog) should be the ones making it happen, shouldn’t we? Or would you prefer it happened to us?



MoveIt4u - disruptive technology

Disruptive Technology in Container Transport Industry

By MoveIt4u No Comments

The shipping industry has been around for over 1,000 years, and until recently there have been few major technological breakthroughs. The industry has been operating in the same way all these years, and few have leveraged the Internet for business, except for online tracking and electronic document transfers. 

Then, along came 2015, when disruptive technology became the norm in everyday life, with such apps as Uber, AirBNB and AirTasker becoming mainstream.

In a similar theme, MoveIt4u was born and launched in Sydney in 2017 as an innovative solution for the delivery of shipping containers, using both the internet and phone apps as its solution.

In this industry where volumes are ever changing throughout the course of the year, with truck availability being either under or over utilised, pressure is placed on transport companies, freight forwarders, and importers and exporters to meet their customers’ delivery needs. Invariably, trucks are never in the right location at the right time.

MoveIt4u solves this industry problem by collaboratively connecting owner drivers and transport companies to the needs of anyone wanting containers delivered – anywhere – anytime. MoveIt4u is the first in the world to develop functionality for pick ups or deliveries from wharves, rail heads, empty container parks – whether they be single or round trip jobs – different size containers and whether they are full or empty. And as the chain or responsibility (COR) laws in Australia take effect, Movelt4u has modelled its registration policy to capture the legislative requirements.

Unlike Uber, MoveIt4u’s intention is not to drive the prices down for delivery services, but for prices to be determined by the marketplace. As the bids for jobs are not visible to each other, there is no competitive bidding like Ebay.

MoveIt4u utilizes today’s technology including GPS tracking, “live” updates via email and SMS, driver ratings and various reporting. And, it is all available via your PC, iPad, iPhone or android phone with the app which  can be downloaded from iTunes or GooglePlay stores.

If you are a owner driver or transport company looking for more work, a freight forwarder, importer or exporter who needs an urgent delivery, or a transport company requiring more drivers to get through the workload, then MoveIt4u is for you.